Management system for SQDCM goals: experience of a lean university

Abstract

The article considers the relevance of involving personnel of different levels in the management process by goals when integrating the key principles of lean production in management activities and transition of organizations to lean management. The necessity of participation in the lean transformation of a chief executive of an organization, top-level managers and line top managers of the middle level, as well as all employees of the organization, is substantiated. The SQDCM format is considered as an effective model for managing goals, providing management for goals related to safety, quality, order fulfillment, costs and corporate culture. The history of the emergence and development of the management concept for SQDCM goals is analyzed through an appeal to the work of leading foreign scientists in the field of lean manufacturing, the experience of Russian companies is examined. The article proposes the SQDCM goal management system tested by the author at the Belgorod State National Research University, describes the mechanism for cascading SQDCM goals at different levels of management, the relevance of monitoring and visualization of the results, and involvement of personnel in the management of goals. The results of testing the management system for SQDCM goals, which provides transparency and efficiency, allows you to build a lean corporate culture, are recommended for study, generalization and use in government bodies, enterprises and organizations of various forms of ownership and fields of activity.